BCMM A2The preliminary step of this phase is to confirm the scope and map interactions of the processes to be renewed. It starts by outlining the desired future state at completion of the overall Program for Change in order to transform this program into a consistent set of Projects which we call the Transformation Plan.

A project is defined as a temporary endeavor undertaken to create a unique product or service; it has a specific start and end date. While business strategies deliver a vision, projects have specific objectives to deliver.

This is the “kick-off” phase of “change” management projects. Prior to this, each project is subject to a preliminary business case along with a project plan.

The Transformation Plan gathers information for all the proposed projects and is submitted to the client’s top management in order to gain corporate commitment to the initiative.

The activity breakdown for this phase is:

  • Define project scope
  • Formulate future state process vision
  • Draw up project plan
  • Identify required technology
  • Develop business case for change

The main benefit from executing this phase is to clarify the problem to be addressed, keeping costs at the very minimum until there is an explicit consensus and a clear way forward.